Contact
Talk to the team behind HelloCall.
Questions about setup, pricing or a specific workflow? Call, email or send the form, and we will work out the right setup with you.
- support@hellocall.ai
For sales and support.
- Office
- Unit 101, Oxford Towers
139, HAL Old Airport Road, Kodihalli
H.A.L Stage 2, Bangalore 560008
India
Questions we hear most.
About setup, channels, languages and how HelloCall fits with the tools you already use.
What is HelloCall?
HelloCall is a customer care service that answers and handles support conversations with AI agents, on the phone, web chat and WhatsApp.
How does HelloCall improve customer support?
It answers at any hour, so customers do not wait in a queue, and it replies from the knowledge and rules you give it.
Can HelloCall handle multiple languages?
Yes. The agents speak 251 languages, so customers in different regions can talk in the one they prefer.
Is HelloCall suitable for small businesses?
Yes. The same product works for a small business and for a large enterprise, and you pay for what you use.
Can HelloCall integrate with existing CRM systems?
Yes. It integrates with popular CRMs such as Salesforce, HubSpot and Zendesk.
Does HelloCall offer live agent escalation?
Yes. When a query is too complex, the agent passes it to a person on your team.
How secure is HelloCall?
We use industry-standard encryption and compliance measures to keep your data private and secure.
Can I customise the AI responses?
Yes. You can tailor responses and train the agent to match your brand’s tone and policies.
What industries can use HelloCall?
Many, including e-commerce, healthcare and finance.
How can I get started with HelloCall?
Start free on our website, or contact our team to talk through the right setup for your business.
Does HelloCall support chat and web calling?
Yes. Customers can reach the agent by web chat or a call from the browser, as well as by phone and WhatsApp.
Can the HelloCall chat go into our mobile and web apps?
Yes. The chat can be added to both mobile and web applications.
Can HelloCall be customised for our specific needs?
Yes. It can be tailored to your business requirements. Talk to our team about what you need.