Templates, by name, language and category.
Create them once and track each one from draft to pending to approved.
WAGO, for the WhatsApp Business API
A simple, professional console: send messages, manage templates and catalogues, and let workflows reply to your customers while you are busy.
Free plan included. No credit card required.
Example: a template message is sent from the WAGO console and its status moves from queued to sent, delivered and read. The customer replies MENU and a keyword workflow answers with the menu automatically.
Keyword workflows on a visual flow canvas. Match exact words or phrases and reply with text or an approved template, instantly, every hour of the day.
An example WAGO workflow: an inbound message is checked for keywords. MENU gets the approved main menu template, hours gets a text reply with the store hours, and anything else waits in the inbox for a person. Every reply is tracked as sent, delivered and read.
Templates for the messages you send often, a catalogue for what you sell, and a knowledge base for the answers. Your workflows and AI drafts use all three.
Create them once and track each one from draft to pending to approved.
Keep your products with price, SKU and photos, so they go into a chat without hunting for them.
Hours, policies and answers to the usual questions, tagged, for your workflows and AI replies to draw from.
AI drafts a reply from the facts in your knowledge base. What it uses is counted against your plan.
Message analytics and live subscription usage, so you always know what was sent, delivered and read. Plans come with message and AI token allowances, and every bill can be downloaded.
The WAGO console shows how many messages were sent, delivered, read and failed, how much of your plan's message and AI token allowances you have used, and your bills to download.
Bring your own Meta Cloud API credentials. WAGO is the console on top of them.
Your free plan is created with your account.
Add your phone number ID and access token in Settings, and point the webhook at WAGO.
Add templates, a catalogue and workflows. Inbound chats start getting answers.
Start on the free plan and upgrade when you grow. Paid plans run for 30 or 360 days, with a reminder before they end.