Integrations

Settings → Integrations lists the apps that can be plugged into your organisation. Each card has a switch (admins only), shows Connected or Not connected yet, and a Set up or Manage button. Turning one on opens its set-up page; turning it off asks first, then disconnects it and revokes the access it was given.

Connecting never asks you to paste a password into HelloCall: a window from the other app opens, you sign in there and confirm, and the two apps exchange a key directly.

DataMold holds your forms and the rows they collect. Connected, it adds the Datamold step to the designer, which finds, saves or updates rows during or after a call — look up a booking, record a lead, mark an order as confirmed.

1. 1 Turn DataMold on under Settings → Integrations, or press Set up.
2. 2 Press Connect to DataMold. A DataMold window opens.
3. 3 Sign in, choose the DataMold organisation to connect, and press Connect.

Connect a different organisation switches it; Disconnect removes the link. If your browser blocks the window, DataMold brings you back to the page instead.

Wago sends WhatsApp messages from your own business number. Connected, it adds the Send Wago Message step: an approved template to any number at any time, or a text to someone who has messaged you in the last 24 hours — for example a booking confirmation to {phone_number} right after the call.

1. 1 Turn Wago on and press Connect to Wago.
2. 2 In the Wago window, sign in with the account whose WhatsApp number should send, and press Connect.
3. 3 The card shows Sending as that number.

With your own Inworld account, the values your workflows speak — names, dates, amounts — can be read in your own Inworld voice, including voices you designed or cloned there. Inworld bills your own account for it.

1. 1 In Inworld (platform.inworld.ai → API Keys), copy the Basic (Base64) key.
2. 2 Paste it into Inworld API key and press Load voices.
3. 3 Pick a Voice (your own are marked ★), or type a Voice ID, and a Model — TTS 1.5 Max is the most natural, TTS 1.5 Mini the fastest.
4. 4 Press Hear it for a sample, then Save.
5. 5 In each workflow’s settings, turn on Speak values in my Inworld voice.

Your own OpenAI account, for the ChatGPT Agent step — a realtime agent that talks with callers live.

1. 1 Turn ChatGPT on under Settings → Integrations and press Set up.
2. 2 At platform.openai.com → API keys, create a secret key in a project with billing set up and copy it (shown once).
3. 3 Paste it into OpenAI API key and press Save & connect. HelloCall checks it with OpenAI before keeping it.

Your own Google AI Studio key, for the Gemini Agent step. Create the key in a Google Cloud project with billing (the Live API needs a paid project), paste it under Settings → Integrations → Gemini and press Save & connect. Google bills that project; Credits & billing links to your plan page there.

Notify on WhatsApp and Notify on email tell your own team about a call, from HelloCall’s own WhatsApp number and mailbox, so there is nothing to connect. They write only to the numbers and addresses on your organisation’s profile — add them under Settings → Organisation → Edit. If a step says the platform is not set up for one of them, contact support.