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HelloCall.ai

Phone agents for order questions, cart recovery and delivery updates.

HelloCall answers shoppers on the phone, web call and chat, follows up on abandoned carts, and calls when a delivery changes.

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Outgoing · Cart follow-up हिन्दी

An example flow, not a recording.

An example flow: Outgoing · Cart follow-up, in हिन्दी.

  1. Agent: नमस्ते! आपके कार्ट में जूते रह गए हैं। कोई सवाल था? (Hello! You left some shoes in your cart. Did you have a question?)
  2. Caller: साइज़ 9 मिलेगा? (Is size 9 available?)
  3. Agent: हाँ, साइज़ 9 स्टॉक में है। ऑर्डर का लिंक WhatsApp पर भेज दूँ? (Yes, size 9 is in stock. Shall I send the order link on WhatsApp?)
  4. Caller: हाँ, भेज दीजिए। (Yes, please send it.)

Result: Order link sent on WhatsApp.

One call, start to finish.

Calls it takes on:

  • Cart recovery
  • Delivery updates
  • Product questions
  • Subscription support
  • Returns
  • Payment help
  1. 1

    Cart follow-up

    Calls shoppers who left something in the cart and offers help.

  2. 2

    Order confirmation

    Confirms payment, address and delivery details.

  3. 3

    Shipping updates

    Shares the ETA, tracking and any carrier delay.

  4. 4

    After the sale

    Handles returns and exchanges, and asks for a review.

What changes for an online store.

Shoppers get answers while they still want to buy, and every order stays on track.

  1. Cart follow-ups

    Reaches shoppers who were close to buying while they still remember the cart.

  2. Calls before complaints

    Tells customers about delays, restocks and upgrades before they have to ask.

  3. No queue

    Customer questions are answered day and night.

  4. Every channel

    Phone, web call and chat share one agent and one set of answers.

  5. Your order data

    Looks orders up in your store platform or CRM through API calls.

Questions online stores ask.

Carts, orders, payments, and how it fits your store.

Something else? Contact us.

How does HelloCall help ecommerce teams?

It handles cart recovery, order status, delivery updates and returns on the phone, web call and chat.

Can it integrate with ecommerce platforms?

Yes, through API calls during the conversation. It can read order and customer details from your order system or CRM and use them in its answers.

Does it support international shoppers?

Yes. It speaks 251 languages, and you can send shoppers from different regions to different teams.

How are payments and sensitive data handled?

You decide where it stops. Payment steps can be handed to a person, and the agent only uses the data you give it access to.

How fast can we launch ecommerce automations?

Setup is self-serve. Create the agent, upload your FAQs and documents, connect a number, and test it on a real call before customers hear it. Connecting your own systems through API calls is the part that takes longest, and depends on the system.

Put an agent on your line today.

Start free, no card needed. Then ₹2 a minute on pay as you go, or per second on a yearly plan.

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