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HelloCall.ai

Phone agents for reservations, guest requests and concierge questions.

HelloCall answers guests on the phone, web call and chat: booking changes, service requests, directions, and a follow-up after the stay.

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Incoming · Hotel front desk हिन्दी

An example flow, not a recording.

An example flow: Incoming · Hotel front desk, in हिन्दी.

  1. Caller: मेरी बुकिंग शुक्रवार से है। चेक-इन कितने बजे है? (My booking starts Friday. What time is check-in?)
  2. Agent: चेक-इन दोपहर 2 बजे से है। एयरपोर्ट पिकअप चाहिए? (Check-in is from 2 pm. Would you like an airport pickup?)
  3. Caller: हाँ, फ़्लाइट शाम 6 बजे पहुँचेगी। (Yes, the flight lands at 6 pm.)
  4. Agent: ठीक है, पिकअप की रिक्वेस्ट फ़्रंट डेस्क को भेज दी है। (Done, I have sent the pickup request to the front desk.)

Result: Pickup request passed to the front desk.

One call, start to finish.

Calls it takes on:

  • Reservation changes
  • Room service
  • Check-in questions
  • Local recommendations
  • Feedback after a stay
  • Loyalty perks
  1. 1

    Reservation

    Confirms dates, room type and preferences.

  2. 2

    Arrival

    Shares check-in times and directions.

  3. 3

    During the stay

    Passes room service and housekeeping requests to the right team.

  4. 4

    After checkout

    Asks for feedback and mentions offers for the next stay.

What changes for a hotel.

Guests get answers at any hour, and the front desk can look after the guest standing in front of it.

  1. Quicker answers for guests

    Requests are picked up straight away instead of ringing out.

  2. Reservations handled

    Changes, confirmations and upgrades on the same call.

  3. Concierge questions

    Local recommendations and directions, whenever guests ask.

  4. Upgrades offered

    Mentions upgrades and add-ons when they fit the request.

  5. Your property system

    Reads from your PMS through API calls.

Questions hotels ask.

Reservations, guest services, loyalty and guest data.

Something else? Contact us.

How does HelloCall support hospitality teams?

It handles reservation changes, guest requests and follow-ups on the phone, web call and chat.

Can it help with check-in and concierge requests?

Yes. It gives arrival details and local recommendations, and passes service requests to your team.

Does it support loyalty programs?

Yes. It can answer questions about loyalty tiers and suggest upgrades for repeat guests.

Is guest data protected?

The agent only sees the data you connect it to, and you can tell it to confirm a booking reference before it discusses a stay.

How fast can hotels go live?

Setup is self-serve. Create the agent, upload your FAQs and documents, connect a number, and test it on a real call before customers hear it. Connecting your own systems through API calls is the part that takes longest, and depends on the system.

Put an agent on your line today.

Start free, no card needed. Then ₹2 a minute on pay as you go, or per second on a yearly plan.

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