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HelloCall.ai

Phone agents for claims intake, renewals and policy questions.

HelloCall takes first notice of loss, answers coverage questions and calls about renewals on the phone, web call and chat, then passes complex claims to an adjuster.

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Incoming · Claims intake English

An example flow, not a recording.

An example flow: Incoming · Claims intake, in English.

  1. Caller: I need to report damage. My car was hit while it was parked.
  2. Agent: I am sorry to hear that. Was anyone hurt?
  3. Caller: No, it is just the rear bumper.
  4. Agent: Thank you, I have noted the details. An adjuster will call you about the next steps.

Result: Claim details logged · Passed to an adjuster.

One call, start to finish.

Calls it takes on:

  • Claims intake
  • Policy renewals
  • Premium reminders
  • Coverage questions
  • Fraud alerts
  • Handover to an agent
  1. 1

    First notice of loss

    Collects the incident details and documents.

  2. 2

    Coverage check

    Confirms the policy terms and limits that apply.

  3. 3

    Claim updates

    Calls when a claim changes status and explains what happens next.

  4. 4

    Adjuster handover

    Passes complex cases to a specialist.

What changes for an insurer.

Claims start sooner, and policyholders hear from you before they have to chase.

  1. Faster claims intake

    Incident details and policy data are taken down on the first call.

  2. Policy answers

    Coverage questions and renewal status, answered from your policy data.

  3. Updates without chasing

    Policyholders are called when something changes.

  4. A natural voice

    Claims questions handled in a calm, ordinary conversation.

  5. Your policy system

    Reads from policy admin and CRM systems through API calls.

Questions insurers ask.

Claims, renewals, consent and policy data.

Something else? Contact us.

How does HelloCall support insurance teams?

It handles claims intake, policy questions and renewal reminders on the phone, web call and chat.

Can it assist with FNOL and claims?

Yes. It collects incident details, checks the policy coverage and passes claims to adjusters.

How does it handle consent and verification?

You set the consent wording and the checks it asks for, and every call has a transcript you can audit.

Does it integrate with policy systems?

Yes, through API calls to your policy admin system or CRM, so its coverage answers come from your data.

How quickly can we launch?

Setup is self-serve. Create the agent, upload your FAQs and documents, connect a number, and test it on a real call before customers hear it. Connecting your own systems through API calls is the part that takes longest, and depends on the system.

Put an agent on your line today.

Start free, no card needed. Then ₹2 a minute on pay as you go, or per second on a yearly plan.

Start free See pricing