Phone agents for appointments, reminders and patient follow-ups.
HelloCall books and reminds patients on the phone, web call and chat, and calls after a visit to check in. Fewer appointments are missed, and care teams spend their time on care.
A real call you can play
Healthcare
Patient call
0:00 / 2:18
A real call, answered by a HelloCall agent. Press play.
One call, start to finish.
Calls it takes on:
- Appointment scheduling
- Patient reminders
- Insurance questions
- Care follow-ups
- Prescription refill requests
- Intake before a visit
- 1
Intake
Asks what the patient needs and how urgent it is.
- 2
Check details
Confirms the registration or insurance details you hold.
- 3
Book
Books an appointment, or passes the call to the care team.
- 4
Follow up
Calls after the visit with reminders and a check-in.
What changes for a clinic or hospital.
Patients get through the first time they call, and staff stop chasing confirmations.
-
Fewer no-shows
Reminder and confirmation calls catch cancellations early.
-
Patient-first conversations
Calm and clear, in the language the patient speaks.
-
Time back for care teams
Intake, follow-ups and repetitive calls run without anyone at the front desk.
-
Room for volume
A busy Monday morning no longer means an engaged tone.
-
Your records
Reads from and updates your patient system through API calls.
Questions clinics ask.
Consent, privacy, and how it connects with your care systems.
Something else? Contact us.
How does HelloCall improve patient support in healthcare?
It answers appointment, billing and general questions about your practice at any hour, which takes routine calls off your front desk.
Can HelloCall handle sensitive patient data?
Talk to us about your requirements before you go live. The agent only sees the data you connect it to, can confirm who is calling before it discusses a record, and every call has a transcript you can audit.
Does HelloCall support multilingual patient communication?
Yes. It speaks 251 languages, so patients can talk to it in the language they are most at ease in.
Can HelloCall integrate with electronic health record (EHR) systems?
Yes, if your system has an API. The agent calls it during the conversation to look up or update a record, so it can answer with the patient’s own details.
How does HelloCall assist with telehealth services?
It walks patients through joining a virtual consultation and answers questions before the visit, so the clinician starts on time.
Put an agent on your line today.
Start free, no card needed. Then ₹2 a minute on pay as you go, or per second on a yearly plan.