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HelloCall.ai

Phone agents for booking changes, itinerary updates and travel alerts.

HelloCall keeps travellers informed on the phone, web call and chat, with help rebooking, itinerary changes and concierge questions, in any time zone.

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Outgoing · Flight alert English

An example flow, not a recording.

An example flow: Outgoing · Flight alert, in English.

  1. Agent: Hi Rahul, the airline has cancelled your 6:15 flight to Goa tomorrow.
  2. Caller: Oh no. What are my options?
  3. Agent: There is a 9:40 flight the same morning. Shall I ask our team to move you to it?
  4. Caller: Yes, please do.

Result: Rebooking request passed to the team.

One call, start to finish.

Calls it takes on:

  • Booking changes
  • Itinerary updates
  • Flight alerts
  • Hotel upgrades
  • Loyalty status
  • Refund support
  1. 1

    Booking request

    Captures the change the traveller wants and why.

  2. 2

    Itinerary update

    Confirms flights, hotels or transfers.

  3. 3

    Alert and rebook

    Calls about a disruption and offers the alternatives.

  4. 4

    After the trip

    Asks for a review and updates loyalty details.

What changes for a travel business.

Travellers hear about disruptions from you first, and rebooking does not wait for office hours.

  1. Support in every time zone

    The same service wherever and whenever the traveller calls.

  2. Faster rebooking

    Itinerary changes and alternatives are offered on the same call.

  3. Personal touches

    Remembers preferences and suggests upgrades or add-ons when they fit.

  4. An always-open concierge

    Traveller questions are answered in a natural voice, day and night.

  5. Your booking systems

    Reads from booking, loyalty and CRM platforms through API calls.

Questions travel teams ask.

Rebooking, alerts, loyalty, and traveller data.

Something else? Contact us.

How does HelloCall help travel teams?

It handles itinerary updates, booking changes and traveller support on the phone, web call and chat.

Can it handle flight or hotel disruptions?

Yes. It can call travellers, suggest alternatives, and pass urgent rebooking requests to your agents.

Does it support loyalty program inquiries?

Yes. It can answer questions about tiers, points and benefits using your customer data.

How is traveller data handled?

The agent only sees the data you connect it to. You set the consent wording and the checks it asks for before it discusses a booking.

How long does it take to launch?

Setup is self-serve. Create the agent, upload your FAQs and documents, connect a number, and test it on a real call before customers hear it. Connecting your own systems through API calls is the part that takes longest, and depends on the system.

Put an agent on your line today.

Start free, no card needed. Then ₹2 a minute on pay as you go, or per second on a yearly plan.

Start free See pricing